New Mobile App is HERE!
We are thrilled to announce that a new and improved Round1 app has launched! This upgraded app is designed to enhance your Round1 experience, while retaining the beloved features of the existing app, but with even more to offer.
What To Expect - ALL-NEW Round1 App!
✅ Round1 Rewards Program
Earn 1 point per dollar with qualifying transactions
In-app credit reload on your game card
Bowling and rental activity (billiards, ping pong, darts - depending on store availability) transactions at the Guest Counter
More exciting ways to earn coming after launch!
Redeem points for various rewards
✅ Club Membership and Game Cards
Become a member in-store and have your club status updated automatically in-app
Renew your membership and manage multiple game cards!
✅ Connect Your Bowling Game
Connect your bowling game to view an ongoing game
Keep track of past games and stats
✅ Check Your Place In Line
Placed on a waitlist when you reserve a rental activity at the Guest Counter? Check your place in line through the app!
✅ Familiar Features, but Better
Favorite features are available in the new app, designed for a better user experience
What Is Going to Happen?
🟥 All current Round1 app users will not be able to earn or redeem store visit stamps with our old app. ALL stamps and coupons will be discontinued.
🟥 For a smooth transition of your account, it's essential to have access to the email address associated with your current mobile app login. The account data transferred to the new app will be linked to this email address. To ensure uninterrupted access to your data, including your club member status, digital game card, and other features, please create a new account on the upcoming mobile app using this same email address.
🟥 If you have any questions or issues, please reach us via our Contact Form.
Stay tuned for more updates and enjoy the new Round1 app!
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Earn 1 point per dollar spent on qualifying purchases.
Earn points with an in-app credit reload (reloads at the counter do not qualify).
Earn points with a bowling or rental activity purchase at the Guest Counter.
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Earn points and treat yourself to a variety of rewards.
Choose the rewards you want to use your points on in the app prior to checkout.
At the register, before completing your relevant purchase, scan your QR code.
Terms and Conditions
PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR PARTICIPATING IN THE ROUND 1 REWARDS PROGRAM, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR PARTICIPATE IN THE ROUND 1 REWARDS PROGRAM.
These Terms of Use include an arbitration agreement that governs any disputes between you and us. In arbitration, there is less discovery and appellate review than in court. This arbitration agreement and other provisions will:
Eliminate your right to a trial by jury to the extent allowable under applicable law; and
Substantially affect your rights, including preventing you from bringing, joining, or participating in class or consolidated proceedings in arbitration and litigation.
You agree that we may provide updates, notices, disclosures, and amendments to these Terms of Use, and other information relating to the Round 1 Rewards program by electronic means, including posting such information and materialscom online at https://www.round1usa.com.
ADDITIONAL TERMS
**These Terms of Use apply to your access to, and participation in, the Round 1 Rewards program ("Round 1 Rewards"), which is operated by Round 1 Entertainment, Inc. ("Round 1 Entertainment"). These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with Round 1 Entertainment for other products or services, such as Round 1 Entertainment game cards.
CHANGES TO TERMS
Round 1 Entertainment reserves the right to change or modify these Terms of Use or any policy, FAQ, offer, promotion, benefit, or guideline pertaining to Round 1 Rewards, in whole or in part, at any time and in its sole discretion. Any changes or modifications will be effective immediately and may be posted to www.round1usa.com, so please check back from time to time. You waive any right you may have to receive specific notice of such changes or modifications, and your continued access to or participation in Round 1 Rewards following any such changes or modifications confirms your acceptance. If you do not agree to these Terms of Use, you must stop accessing and participating in Round 1 Rewards.
PERSONAL USE
Round 1 Rewards is intended for personal use only. Commercial use is prohibited. Round 1 Rewards is not targeted towards, nor intended for use by, anyone under the age of 13. If you are between the ages of 13 and 18, you may access and participate in Round 1 Rewards only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.
Our Privacy Statement is incorporated into these Terms of Use and also governs your participation in Round 1 Rewards. Please read the Privacy Statement carefully to understand how Round 1 Entertainment collects, uses, and discloses information about customers, how to update or change your personal information, and how we communicate with you.
ABOUT ROUND 1 REWARDS
Round 1 Rewards is one way in which Round 1 Entertainment endeavors to reward and thank loyal customers for patronizing our business and purchasing Round 1 products. Round 1 Rewards members are able to earn and accumulate "Points" that can be redeemed for Round 1 Rewards benefits ("Rewards") at participating Round 1 locations. Unfortunately, not all Round 1 locations have the ability to award Points or redeem Points for Rewards at this time. To find the location nearest you that participates in Round 1 Rewards, visit the Round 1 Store Locator at https://www.round1usa.com/store-locator.
JOINING ROUND 1 REWARDS
To join Round 1 Rewards, go to Round 1 Entertainment mobile app (“App”) and follow the prompts to create an account. You will be required to provide the following information:
First and last name, email address, and password.
Additional info are optional and will help us tailor better potential offers for you.
When you join Round 1 Rewards, you automatically are provided with a digital member QR code accessible under the SCAN icon on the home page of the App.
EARNING POINTS
The Rewards that are available to you through Round 1 Rewards are based on the number of Points that you earn. You can earn 1 Point per dollar spent in eligible categories pre-tax at participating Round 1 Entertainment locations in the following ways:
Reloading Round 1 Game Card within the App
Scanning member QR at the time of eligible purchase in-store.
Promotional Bonus Point Offers. From time to time, we, or others acting with our permission, may offer you opportunities to earn additional "Bonus Points" through special promotions. These promotional Bonus Points will be awarded as described in the applicable promotional offer and will be subject to any additional terms set forth in such promotional offer. Offer(s) subject to change, and may be modified, suspended, or terminated at any time without notice. Offers void where prohibited by law. Other restrictions may apply.
POINT EXPIRATION
Unless otherwise noted, Points are automatically added to your account within twenty-four (24) hours of your eligible purchase. Total points will expire after 180 days if there are no points activity during the 180 days. Point activity is defined as any addition or subtraction to total point balance. For example, if you earn Points on December 15, 2020, total point balance will expire on June 12, 2021 if there were no additional point activity. In the same scenario above, if points were earned or used on December 30, 2020, the total point balance expiration date will be changed to June 27, 2021.
REDEEMING POINTS FOR REWARDS
Points may be redeemed for complimentary Round 1 Entertainment items at participating Round 1 Entertainment locations in the United States. Round 1 Entertainment Rewards offers different Rewards based on different Point redemption tiers. Note that the Rewards available and Point redemption tiers may vary by location and that Round 1 Entertainment may adjust the items included in each tier at any time in its sole discretion.
Redeemed Rewards cannot be refunded, returned, or canceled.
AGREEMENT TO ROUND 1 REWARDS TERMS OF USE
By participating in the Round 1 Rewards program, you agree to be bound by these Terms of Use and the decisions of Round 1 Entertainment, which are final and binding. Round 1 Entertainment reserves the right to limit, delete, or cancel an account or reset Points under certain circumstances in its sole discretion. You may be responsible for all taxes applicable to your Points and any Rewards. In the event of a dispute over Point transactions, Round 1 Entertainment reserves the right to modify or change the Points balance in your account if Round 1 Entertainment determines that the Points were improperly obtained or used, or that you have violated these Terms of Use. You must be over the age of 18, a resident of the United States, and a Round 1 Rewards member in order to earn Points. Not all residents in the United States may participate in Round 1 Rewards, and any benefits made available through Round 1 Rewards will be made available only to Round 1 Rewards members who are also residents in the United States. Round 1 Entertainment reserves the right to terminate the Round 1 Rewards program and to suspend or disqualify members who are residents outside the United States and not qualified to participate. You will not be eligible for any refunds or compensation of any kind from Round 1 Entertainment in the event that Round 1 Entertainment terminates Round 1 Rewards. In order to ensure that Round 1 Entertainment can communicate with you about your account, you agree to provide us with your email address, postal address, and telephone number in your account profile. You will be responsible for all updates to your account, including any changes to your email address, physical address, or telephone number, and for all data transfer and messaging fees that may be assessed by your telephone or internet service provider. You also agree that you may receive communications from Round 1 Entertainment about your account, Round 1 Rewards, and other promotional information by text message, telephone, email, and the mail.
PROGRAM CHANGES AND TERMINATION
Round 1 Entertainment reserves the right to terminate Round 1 Rewards or to alter the program or these Terms of Use at any time for any reason without notice, except as required by law. Round 1 Entertainment may change benefits, offerings, and other features of the program at any time, for any reason, without notice. In the event of a change in the Terms of Use, Round 1 Entertainment will provide notice on the website, and in your account in the App, and may notify members of the change by email. It is your responsibility to review these Terms of Use in the App and at www.round1usa.com/account for any changes or additional information about Round 1 Rewards. If you decide to terminate your membership in Round 1 Rewards, your Points will expire and may be subject to forfeiture, as described in the "Expiration and Forfeiture of Points" section of these Terms of Use. Round 1 Entertainment reserves the right to suspend or disqualify Round 1 Rewards members for any reason, including any violation of these Terms of Use or for any failure to pay for any items that are purchased. Round 1 Entertainment may terminate Round 1 Rewards or suspend your participation in Round 1 Rewards if you are unable to pay for purchases or pay the fees for data transfer and messaging services that are provided by your telephone or internet service provider. Round 1 Entertainment may be unable to provide service for Round 1 Rewards members who are not able to access the App, who are not able to access the App, or who do not have the ability to pay for the data transfer and messaging services required for the App. In the event of a dispute over Round 1 Rewards, Round 1 Entertainment's decision will be final and binding.
FRAUD AND ABUSE
Round 1 Entertainment reserves the right to suspend or disqualify Round 1 Rewards members or take other action for any reason. Fraud, abuse, or any failure to follow the Terms of Use may result in your Round 1 Rewards account being suspended, disqualified, or terminated, and in the loss of your Points and Rewards. Round 1 Entertainment reserves the right to take any legal action that may be available. In the event of a dispute, the member will be responsible for any legal fees, costs, or expenses that are incurred by Round 1 Entertainment. Round 1 Entertainment may terminate Round 1 Rewards members who provide false, fraudulent, or misleading information in their account profiles. In order to ensure that your Points do not expire and are not subject to forfeiture, you should provide accurate and complete information about your email address and other contact information.
DISCLAIMER
Points, Rewards, and any other benefits that may be available through Round 1 Rewards have no cash value and are only available for your personal, non-commercial use. Round 1 Entertainment makes no warranties, representations, or guarantees, either express or implied, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, with respect to any Rewards or other benefits that may be available through Round 1 Rewards. To the fullest extent permitted by law, Round 1 Entertainment assumes no responsibility and is not liable for any of the Rewards, for any damage to your computer or phone that may be caused in connection with your use of Round 1 Rewards, for any errors in or omissions of the Rewards, or for any loss or damage or expenses that may result from your access or use of the Rewards.